My husband and son are in Nigeria and as soon as they arrived on 1/24/2014 their luggage was stolen with all his credentials, so the Embassy issued him another passport and now that he is to travel the airport is demanding $1600usd to reactivate his tickets. His airline tickets are good for a year so why does he has to pay this amount, we do not the money. please help

Please contact the airline or the head office of the airline, they should be able to resolve this issue.

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